Privacy declaration

ALUFENESTRA respects your privacy and is responsible for protecting your personal data as well as possible. We have taken measures for this and of course we have to comply with the requirements of privacy regulations. We are transparent about the types of data we process, the purposes for the processing, with whom we share data and what rights you have with regard to your own data. We inform you about this in this privacy statement. Do you have questions about this statement? Please feel free to contact us.

Your personal data and its processing

ALUFENESTRA only collects and processes the personal data that we need. ALUFENESTRA collects personal data both directly (via a request for your data) and indirectly (in the background). Processing within the meaning of the Personal Data Protection Act is understood to mean; any action with personal data, such as collection, recording, storage, analysis and disclosure by transmission We process the following personal data via our website: (1) with our “make an appointment” form we process your name, telephone, e-mail address and the message you have written to process your information request in good order; (2) with our “contact us” form we process your name, telephone, e-mail address and the message you have written in order to properly handle your information request; (3) via cookies we process personal data such as IP address, browser, location and visiting behavior in order to get to know you better as a visitor to our site and to be able to display personalized advertisements. See ‘cookies and tracking by third parties’. ALUFENESTRA never sells your personal data to third parties.

Legislation and protection

The legal provisions as laid down in the General Data Protection Regulation are complied with by ALUFENESTRA. If necessary, your data will be processed in the context of a legal obligation, and/or if ALUFENESTRA deems this necessary in exceptional situations such as legal proceedings, may take, are bound by their secrecy. Cookies, third-party tracking and their retention period ALUFENESTRA collects and analyzes information about the use of this website. Your visit to the website is tracked by means of cookies. The information we collect through these cookies is used by ALUFENESTRA to make our website more user-friendly, to measure the performance of our advertisements, and to display personalized advertisements elsewhere. If you do not want us to use these marketing cookies, you can indicate this in our cookie notice. You should keep in mind that the functionality of the website may be limited as a result.

Google Analytics

On this website we use Google Analytics to keep track of various things, such as the duration of a visit, the physical location of a visitor and which page(s) are visited. It tells us what is happening on our website. All data that we process with Google Analytics is anonymous and cannot be traced back to a person. The retention period for this data is two years. For more information about how Google collects and uses information, we refer you to Google’s Privacy Policy.

Google Ads

On this website we use Google Ads Conversion Tracking and Google Remarketing pixel. This helps us measure the performance of our ads when someone enters a search query on Google and clicks on one of our ads to show you personalized ads on websites that are part of the Google Ads network. This allows us to determine the success of our advertising efforts, and to remind you of our services from time to time. The retention period for this data is two years. For more information about how Google collects and uses information, we refer you to Google’s Privacy Policy.

Facebook Advertising

On this website we use the Facebook Advertising pixel to reach new potential customers through advertisements. We use this pixel to measure the effectiveness of our advertisements. We also use this pixel to show you personalized ads on Facebook itself. The retention period for this data is two years. For more information about how Facebook collects and uses information, we refer you to Facebook’s Privacy Policy.

Retention period

The personal data collected by ALUFENESTRA will not be kept for longer than is necessary for the realization of the purposes for which they are collected and used. See ‘Cookies, tracking by third parties and their retention period’ for the retention period of data collected by cookies. We keep personal data regarding information requests for two years in order to provide you with a good service and for internal analysis on categories of requests.

View, change and delete data

For a specific request for inspection, modification and/or removal of personal data, please contact info@alufenestra.com. For verification, we can ask for proof of ID (or other means of verification).